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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Singer-Freeman

Jose Singer-Freeman

July 11, 2024

5  out of  5
rating by Jose Singer-Freeman
"I have had auto and homeowners policies with David McDuffie for several years. David is very responsive and suggested ways to reduce premiums when it made sense. Highly recommend."
We responded:
"Thanks for the nice review Jose, I really appreciate it! Let us know if we can help you with anything else. -David "
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Courtney Smith

May 15, 2024

5  out of  5
rating by Courtney Smith
"Veronica Davalos was tremendous in helping me get a policy that fits my business needs. She works extremely hard and is easy to talked with. I look forward to working with her again in the future."
We responded:
"Hi Courtney, thank you very much for the nice review! So glad Veronica was able to help you. Please let us know if we can help you any with any questions regarding your auto or home insurance. -David "
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Emmanuelle Correa

April 15, 2024

5  out of  5
rating by Emmanuelle Correa
"I always had the best experience whit Veronica Davalos, she exceeded my expectations whit her amazing performance. I’m really happy whit then."
We responded:
"Hi Emmanuelle! Thanks for the nice review! Please let us know if we can help you with any other car or home insurance needs. -David "
Profile photo of Lisa Dickinson

Lisa Dickinson

March 21, 2024

5  out of  5
rating by Lisa Dickinson
"I have been David’s customer for 22 years! Completely satisfied. Veronica Davalos has been super helpful as well. She’s navigated me through a few issues and it’s much appreciated!"
We responded:
"Thanks Lisa! We really appreciate the nice review. Thank you for being a great customer for so many years! Any other questions concerning your auto or home insurance please reach out to us anytime. Sincerely, David "
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glendora nivens

March 21, 2024

5  out of  5
rating by glendora nivens
"State Farm was a blessing, Veronica really took time to explain to us about each policy.She answer every question that was asked professionally. My family and I certainly appreciate her gratitude and personality."
We responded:
"Hi Glendora, thank you for the review! We appreciate it very much. You and Jerry have been great customers since I began as an agent in 1994. Let us know if we can help with any other questions regarding your auto or homeowners insurance. Thank you! -David "
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David

March 1, 2024

5  out of  5
rating by David
"Veronica Davalos was excellent to work with. Extremely knowledgeable and super friendly."
We responded:
"Hi David, thank you for the review! Please let us know if you have any other questions about your car or homeowners insurance. Thanks! -David"
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Alex K

February 22, 2024

5  out of  5
rating by Alex K
"Great State Farm agency! Representative Veronica Davalos helped me to switch from another insurance company flawless, explaining every step in the process. Provided worry-free experience, and saving me money in monthly premiums!"
We responded:
"Thanks Alex! We appreciate you taking the time to give us such a nice review. Also, for allowing us to explain your policies and coverages in detail. Please let us know if we can help answer any other questions regarding your auto or condo insurance. Sincerely, David & Veronica "
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kenny thompson

February 22, 2024

5  out of  5
rating by kenny thompson
"Veronica Davalos always a calming voice and has always gone above and beyond for all my insurance needs Veronica Davalos is very professional and State Farm has treated us right"
We responded:
"Hey Kenny! Thank you for the nice review! I'm glad Veronica was able to help you. We certainly appreciate your business and are here to help you with any concerns going forward dealing with your car or homeowners insurance. Thanks again! -David "
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Jonathan Cisneros

February 20, 2024

5  out of  5
rating by Jonathan Cisneros
"Veronica Davalos has been a pleasure to work with. She’s attentive, informative, helpful, and over all friendly. Couldn’t have asked for a better experience with these guys!"
We responded:
"Hi Jonathan, thank you for the review!! I'm glad Veronica was able to help you with the car insurance. Let us know if you have any questions going forward. Sincerely, David "
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layton kirby

February 15, 2024

5  out of  5
rating by layton kirby
"I highly recommend using Veronica Davalos for all your insurance needs. She was very thorough and friendly!"
We responded:
"Thanks Layton! We really appreciate the review. Let us know if we can help with any other auto insurance or home insurance questions. -David "
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kaela steverson

January 9, 2024

5  out of  5
rating by kaela steverson
"I called today and spoke with Veronica Davalos, she was super helpful and friendly! Originally i was trying to get added to my mothers insurance but in the end I got my own policy. There was a few challenges getting started but, she was able to find a solution to all of them! She was absolutely amazing, this is my first time doing something on my own like this. She was able to answer all of my question (there was a lot) and was super patient with me. I apperciate all of her help today and hopefully she will be there to help me in the future!"
We responded:
"Hi Kaela, we really appreciate the great review!! Veronica is the best and I'm glad she was able to help you with your car insurance. Please let us know if we can help you going forward with any auto or home insurance needs. Thank you! -David "
Profile photo of Alex Martin

Alex Martin

December 30, 2023

5  out of  5
rating by Alex Martin
"I’ve had the pleasure of doing business with David McDuffie for many years now. Veronica is always a pleasure to speak with when you call, especially with her outgoing persona. She goes far & beyond the call of duty to make sure I’m a satisfied customer and to answer any questions or concerns I may have. One other thing that stands out, every time I have spoken to David or Veronica on the phone, they address me as if I’m a friend calling and not as if I’m just another paying customer."
We responded:
"Hi Alex, thank you for the awesome review! We appreciate you and your business! Thanks for making our job easier. Just let us know if we can help you with any other auto insurance or homeowners insurance questions. Happy New Year! -David "
Profile photo of Michael Trgovac

Michael Trgovac

December 27, 2023

5  out of  5
rating by Michael Trgovac
"Great agents! Veronica Davalos has been my insurance agent since starting with State Farm at this location. She has always been extremely helpful due to her promptness, knowledge and communication. Highly recommend her if you’re looking for any help!"
We responded:
"Thanks for the great review Michael! We certainly appreciate it. I hope you are doing well and are looking forward to the new year. If we can help you with any other issues regarding your auto or home insurance needs please let us know. -David "
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Heather Bryson

December 16, 2023

5  out of  5
rating by Heather Bryson
"I had an issue with my policy that needed immediate attention and Veronica Davalos (of this office) helped me until it was complete. She was kind, attentive to time and my needs, and gave me her full attention. Made a very stressful situation a breeze. Thank you Veronica!"
We responded:
"Hi Heather! Thank you for the great review. We really appreciate it. So glad Veronica was able to help you. Please let us know if you have any other questions or if we can help with any other auto or renters insurance needs. Sincerely, David "
Profile photo of Greg Taylor

Greg Taylor

November 18, 2023

5  out of  5
rating by Greg Taylor
"Veronica Dalavos maid my day! From the moment Veronica took my call she was probably the most polite, knowledgeable, and helpful agent I've ever experienced! She was very patient and determined to get my family and I the homeowners and auto insurance that we needed. She addressed all of my concerns and made sure we stayed connected throughout the entire process. I was able to get this done while being at work myself and she allowed me to place her on hold several times while she continued to work hard to get us the coverage we needed! Thank you Veronica for being a true professional that goes above and beyond to take care of costumers! You are the best❣️"
We responded:
"Hi Greg, we really appreciate the great review and your kind words regarding Veronica! I'm glad she was able to help you with your auto and homeowners insurance. Let us know if you have any questions. Thanks again! -David "
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Jonathan Smith

November 17, 2023

5  out of  5
rating by Jonathan Smith
"This is a wonderful agent. Veronica is very helpful and speedy with her response. So always provides suggestions and recommendations to make your insurance policy beneficial for you. She even provided me suggestions with stores and restaurants within Charlotte since I am a new resident. The McDuffie office truly lives up to “Like a good neighbor” in State Farm’s Motto. Thank you Veronica and David"
We responded:
"Thanks Jonathan! Hope you're doing well. Your review is greatly appreciated! Please let us know if we can answer any other questions regarding your home or auto insurance, or help you with any suggestions involving the Charlotte area. Talk to you soon! -David "
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Fernando Bidart

November 10, 2023

5  out of  5
rating by Fernando Bidart
"Amazing Veronica is well knowledgeable!! Thanks"
We responded:
"Hi Fernando! Thank you for the review! Please let us know if we can help you with any other questions regarding your car insurance. Sincerely, -David "
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Brad Schilling

November 9, 2023

5  out of  5
rating by Brad Schilling
"Veronica Davalos was an absolute pleasure to work with setting up a new policy. Veronica is extremely knowledgeable, professional, and patient as she answered all of my insurance questions. Thank you for getting me a better rate with more coverage and explaining everything in detail. This is how insurance should be done!"
We responded:
"Thanks Brad! We really appreciate the nice review. I'm glad Veronica was able to help you with your auto and home insurance and was able to save you money! Please let us know if you have any questions with the new policies. Thank you! -David "
Profile photo of Syd “FlammingHotSquid”

Syd “FlammingHotSquid”

October 27, 2023

5  out of  5
rating by Syd “FlammingHotSquid”
"Had a great phone call with Veronica. She was extremely helpful in explaining everything and redid my renters insurance very quickly. Cannot boast more about the customer service here."
We responded:
"Hi Sydney, thank you very much for the review and for having your car and renters insurance with us! I'm happy that Veronica was able to you. Please let us know if you have any other questions. -David "
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Joch

October 19, 2023

5  out of  5
rating by Joch
"Great customer service. Veronica was very informative and helped me establish my policy in a timely fashion."
We responded:
"Hi John! Thanks for the review and for taking your car insurance policy with us! I'm glad you were happy with Veronica's service. She's the best! Let us know if we can help you with any other insurance needs. -David "
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Kristhel Riera

October 6, 2023

5  out of  5
rating by Kristhel Riera
"Excelente servicio, nos ayudaron en cada paso de la Aseguranza y nos tuvieron mucha paciencia y lo mejor es que habla español"
We responded:
"Gracias Kristhel! So glad we could assist you with your renters insurance policy. Please let us know if we can help with your car insurance as well. Thank you! David "
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Brittany Brown

October 6, 2023

5  out of  5
rating by Brittany Brown
"Veronica & David were very helpful and gave accurate clear information with getting renters insurance. More coverage for a great monthly price compared to other renter insurance companies. I highly recommend them."
We responded:
"Thanks Brittany! We really appreciate you and the nice review! If we can help you with any questions regarding your auto or renters insurance policies please let us know. Sincerely, David "
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Megan Werner

September 13, 2023

5  out of  5
rating by Megan Werner
"I've been with David and his amazing team for over 5 years and couldn't have a better agent service me! He always goes above and beyond to answer any questions I have, create a hospitable environment whether in the office or over the phone, and if he can't help like when I needed a glass repair, offered a fantastic recommended to go to. Often times I speak with Veronica, who has always been equally as helpful and friendly, making them a great insurance team overall! I even moved out of the area and still use his agency because of their amazing service! Would recommend to anyone looking for a new agent!"
We responded:
"Hi Megan! Thank you for the great review and for your business over the past 5 years! Please call, text or email us anytime we can help you with your auto insurance or renters insurance questions. Thank you! David "
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Nic Johnson

September 13, 2023

5  out of  5
rating by Nic Johnson
"Veronica has a ton of knowledge in the insurance field! They have competitive rates and great customer service! Highly recommend!"
We responded:
"Thanks for the review Nic! We really appreciate it. Let us know anytime we can help with your auto, home or life insurance needs. Sincerely, David "
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Chase Bonhotel

September 8, 2023

5  out of  5
rating by Chase Bonhotel
"Veronica Davalos is phenomenal! You can tell she loves what she does, her enthusiasm was so welcoming. Veronica got me set up with auto and renters insurance. She was courteous, kind, and very professional."
We responded:
"Hi Chase, thanks for your review! Veronica is awesome and I'm glad she was able to help you. Please let us know if we can help with with any other auto insurance or renters insurance questions. Thanks!! "